Sport Betting Rules

1. General Provisions

K11bet operates a Sportsbook and governs all bets placed through its platform pursuant to these Rules. By placing a bet, the account holder automatically accepts these Rules and agrees to be bound by them in their entirety.

• Eligibility: Only individuals who have reached the age of majority and are legally permitted to wager in the user’s jurisdiction may place bets. The Company may require proof of age and identity before enabling withdrawal.
• Registration Information: All information provided in the registration process must be accurate, current and complete. You must promptly update any changes. Inaccurate information may result in suspension of your account or denial of bets and withdrawals.
• Rule Changes: The Company reserves the right to modify or supplement these Rules, as well as payment procedures and betting limits, at any time. Existing bets remain governed by the Rules in effect at the time of their placement; new bets shall be subject to revised terms.
• Verification and KYC: The Company may conduct identity, eligibility and anti‑fraud verifications (including video verification) as required by applicable law. The Company may suspend or restrict access to the account while verifications are ongoing. Typical verification timelines: up to 30 days for document verification and up to 180 days for verification related to bets, with actions taken to safeguard the integrity of the platform.
• Funds and Source of Funds: The Company may request information to verify the source of funds used for betting. You must provide reasonable documentation to confirm that you have sufficient funds for the wagering activity.
• Fraud and Misuse: If there are signs of attempted fraud, impersonation, or third‑party use of an account, the Company may take protective measures, including temporary suspension, video verification, and reporting to authorities. The Company is not obliged to prove guilt in such circumstances.
• Account Security and Access: Re‑registration, sharing login credentials, or allowing third parties to operate the account is prohibited. The Company may suspend or terminate accounts where multiple users access a single account or where it suspects collusion or multi‑accounting from a single location or device.
• Data and Information: While the Company strives for accuracy, it does not guarantee that all information on the site is correct. The Company accepts no liability for errors and reserves the right to correct obvious mistakes.
• Language and Governing Version: The English version of these Rules governs and prevails in the event of any discrepancy with other language versions. The Company may communicate updates in the English text, which shall be binding.
• Authority and Fairness: The Company reserves all rights to final decisions in fairness matters not expressly covered by these Rules and to settle disputes on a case‑by‑case basis.

2. Definitions

For the purposes of these Rules, the following terms have the indicated meanings:

• Line: A list of suggested events with odds for potential winnings provided by the Company.
• Player (Client): An individual who has placed a bet with the Company.
• Bet: An agreement between the Player and the Company, concluded by accepting bets on the terms offered in the Line; the bet is confirmed by the placement of funds.
• Outcome: A component of the Line representing a selectable result on which a bet may be placed.
• Winning Odds: The multiplier applied to the stake to determine the payout if the bet wins.
• Result: The final outcome of the event as determined by official sources and applicable rules.

3. Bets and Acceptance

The following rules govern the acceptance and settlement of bets on the K11bet Sportsbook.

• 3.1 Validity of Bets: A bet becomes valid from the moment it is registered in accordance with these Rules. If the system does not display a confirmation such as “Bet accepted” after you place a bet, you should review your betting history or contact customer support for clarification.
• 3.2 Wagering of Deposits: After making a deposit, you may be required to wager the deposited amount three times before withdrawal. Only bets that are accepted and counted toward wagering activities will be considered for fulfillment; bets that are refunded or canceled do not count toward wagering requirements.
• 3.3 Odds Changes: If odds change at the time you place a bet, a notification will appear. The bet may not be accepted until you confirm the revised odds, unless you have enabled an option to Accept Odds Change, in which case the bet will be placed immediately with the updated odds.
• 3.4 Pre‑Match Bets: Pre‑match bets may be accepted prior to the scheduled start time. Bets placed after the start of the event may be invalid unless expressly permitted for Live betting. If a ticket is accepted after the event has commenced, the Company may treat such bets as void and settle at the odds applicable at the time of settlement.
• 3.5 No Cancellation of Bets: Once a bet is registered and accepted, the Player has no right to cancel the selection. The Player must verify the selection before confirming payment.
• 3.6 Maximum Bet and Limits: The maximum bet amount and any account limits are determined by the Company for each event and market and may be amended at any time without prior notice. The Company reserves the right to apply or remove limits for individual Customers without explanation.
• 3.7 Final Authority over Tickets: The Company is the final authority on the validity and settlement of any bet, regardless of the circumstances under which it was placed.
• 3.8 Cashout: The cashout feature is available for certain markets and is not offered on all markets. Where cashout is offered, it is subject to automatic calculation and may be canceled at any time by the Company without prior notice. Cashout is not available for markets where a return of 1 is applicable.
• 3.9 Prohibited Participants: Bets by individuals who participate in the event (including athletes, coaches, referees) are prohibited, as are bets by employees or associates of betting companies. Bets placed by such individuals may be refunded in whole or in part.
• 3.10 Prohibition on Automated Tools: The use of bots, scripts, or other automated decision tools is prohibited. Violations will result in account suspension and refund of all bets.
• 3.11 Bets on Known Outcomes: If there is reason to believe a bet was placed after the outcome was known or after the bettor gained an advantage, the Company may invalidate the bet and settle it as a loss or remove it from a potential wager on any side of the event.
• 3.12 Express and System Bets: It is prohibited to include events from the same match in Express or System bets, or to place conflicting selections. If such selections are included, the bet will be refunded.
• 3.13 Group Bets: Group or syndicated bets are prohibited. Repeated identical bets across accounts may be deemed invalid. If collusion is suspected after an official result, affected bets may be voided.
• 3.14 Event Adjustments: If a score or parameter is altered by an official decision or mutual agreement after a live event, the bet remains valid unless otherwise specified by market rules; settlements reflect the official outcome for the event.
• 3.15 Canceled or Altered Events: If an event is canceled or altered and the official result is not determined, settlement will be based on the original official result where applicable. Where no official result exists, the Company may void affected bets.
• 3.16 Refunds: Any refunds due following a bet adjustment or voiding will be credited to the Player’s account in accordance with these Rules.

4. Live Betting

Live or In‑Play bets are accepted as events unfold, with odds updating in real time to reflect the progress of the match or competition. All Live bets are settled on the basis of the official results as they become available.

• 4.1 Real‑Time Odds: Live odds update continuously during the event and can move up or down between the moment a bet is selected and the moment it is accepted.
• 4.2 Settlement: Live bets are settled according to the results immediately following the event, using official sources. If a discrepancy arises, the Company may rely on internal statistics or alternative official data to determine settlement.
• 4.3 Live Bet Validity: Live bets on events where the outcome is not yet known are valid; bets on non‑competing athletes may be void unless explicitly stated otherwise. Outcomes determined during the event are settled at the end of the event.
• 4.4 Endpoints: Bets for which the outcome has been determined remain valid even if the event is interrupted, unless otherwise specified by market rules.
• 4.5 Time Limits: Claims regarding Live bets must be submitted within 24 hours of the event start.
• 4.6 Abandonment: If the event is abandoned and not resumed within a reasonable period, bets not yet determined may be void; settled bets remain in effect.
• 4.7 Scheduling data: The date and time displayed for a market indicate when bet acceptance closes, not necessarily the actual start of the event. The official start time for settlement is the actual start time as verified by official records.
• 4.8 Participation Restrictions: By placing a Live bet, the Player confirms compliance with these Rules and their eligibility.
• 4.9 Prohibited Groups: The same eligibility restrictions from Section 1 apply to Live betting, including age and participation restrictions.
• 4.10 Automated Betting: Detection of automated or robotic betting by a Player may result in blocking of access and confiscation of winnings, as permitted by these Rules.

5. Markets and Market Formats

Markets are defined by the Company and may include standard formats such as the following:

• 5.1 1/X/2 (Three‑Way Outcomes): 1 = Team/Player to Win, X = Draw, 2 = Opponent to Win.
• 5.2 Double Chance and Handicaps: Markets including outcomes like 1X, X2, or handicap adjustments to equalize chances between participants.
• 5.3 Totals (Over/Under): Predicting whether the total tally will be over or under a specified threshold.
• 5.4 Correct Score: Predicting the exact final score of an event.
• 5.5 Half‑Time/Full‑Time (HT/FT): Predicting results at half‑time and at full‑time, e.g., W2W1 indicates Team 2 wins the first half and Team 1 wins the match.
• 5.6 Other Market Types: Including, where applicable, highest scoring period, time interval bets, and “To Qualify” style bets. Markets are subject to the Company’s rules and may be revoked or amended at any time.

6. Payments, Disputes and Timeframes

The Company provides data, results and settlement information and may suspend settlements if data is incomplete or disputed. In disputes, the Company’s decision is final and binding after reasonable consideration.

• 6.1 Timing and Acceptance: Where a bet is placed using a timer acceptance feature, the bet is subject to its own countdown, and the system’s server time governs settlement in the event of dispute.
• 6.2 Errors and Corrections: The Company reserves the right to correct obvious errors in prices, markets or event details and to re‑settle bets where required.
• 6.3 Settlement Delays: If there is uncertainty regarding a result, the Company may suspend settlement until the result is conclusively determined.
• 6.4 Dead Heats: In cases of dead heat, stake money on a selection is divided by the number of winners and the odds are applied to adjusted stakes in accordance with standard dead heat rules.
• 6.5 Claims Window: Claims or disputes relating to bet settlements should be raised within a reasonable period after settlement; the Company will specify the applicable timeframes in its communications to Players. Absent a stated window, disputes should be raised within seven (7) days after a bet is finalised, or within fourteen (14) days after the relevant event.

7. Security, Compliance and Prohibited Conduct

Players must comply with applicable laws and these Rules. The Company reserves the right to suspend or close accounts that breach these Rules or indicate improper conduct.

• 7.1 Integrity and Prohibition on Collusion: Collusion, account sharing, or multiple accounts that bypass limits may lead to account suspension or closure and loss of winnings.
• 7.2 Prohibition on Botting: The use of automated agents or software to influence betting activity is forbidden and may result in account termination and forfeiture of bets.
• 7.3 Staff Bets: Bets placed by employees or associates of the Company or related entities may be voided.

8. Data, Official Results and Disputes

Settlement is generally based on official results from governing bodies and widely recognized sources. When discrepancies arise between sources, the Company may rely on official protocols or video evidence to determine the correct result. If no official result is available, the Company reserves the right to determine the result based on available evidence with final decision resting with the Company.

The Company may suspend or reverse settlements in cases of error. The Player acknowledges that price displays and odds are subject to data delays and deviations and are accepted at the Player’s own risk.

9. Language, Governing Law and Communications

These Rules are drafted in English and govern the relationship between the Player and K11bet. Any notices or communications will be provided in English; where translations exist, the English version prevails. The Company reserves the right to communicate updates and notices via its platform and other lawful channels.

10. Definitions (Glossary)

Line: A collection of events with posted odds. Bet: The agreement evidenced by a bet on the Line. Outcome: A specific selectable result within a market. Result: The official completion status of the event. Live: Bets placed while the event is in progress, with odds updating in real time.